Privacy Policy

1.  Introduction

This Privacy Policy governs the manner in which Airport Terminal Operations Ltd and/or its agent/s, sub-contractor/s and/or Service Provider/s, hereafter referred as “ATOL”, collects, uses, maintains and discloses information collected from users (each, a "User") of the Mauritius Airport Mobile Application ("App").

2.  Personal Identification Information

ATOL may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users use the app, register on the app, and in connection with other activities, services, features or resources that it makes available on the App. Users may be asked for, as appropriate, name, email address, phone number, gender, age group, etc. Users may, however, use the App anonymously.  ATOL will collect personal identification information from Users only if they voluntarily submit such information to ATOL. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App related activities.

3.  Non-personal identification information

ATOL may collect non-personal identification information about Users whenever they interact with the App. Non-personal identification information may include the device name, the type of device and technical information about Users' means of connection to the App, such as the operating system and the Internet service providers utilized and other similar information.

4.  How ATOL uses collected information

ATOL may collect and use your personal information for the following purposes:

  • To run and operate the App: ATOL may need your information to display content on the App correctly.
  • To improve customer service: Information you provide helps ATOL respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: ATOL may use information in the aggregate to understand how Users as a group use the services and resources provided on the App.
  • To improve the App: ATOL may use feedback you provide to improve its products and services.
  • To run a promotion, contest, survey or other App feature: To send Users information they agreed to receive about topics ATOL thinks will be of interest to them.
  • To send periodic emails: ATOL may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

Any use of your personal information by ATOL will be strictly in accordance with this Privacy Policy and in compliance with law.

5.  How ATOL protects your information

ATOL adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the App.

6.  Sharing your personal information

ATOL does not sell, trade, or rent Users personal identification information to others. ATOL may share generic aggregated demographic information not linked to any personal identification information regarding users with its business partners, trusted affiliates and advertisers for the purposes outlined above.

7.  Advertising

Advertising partners, who may set cookies, may deliver ads appearing on the App to Users. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

8.  Changes to this Privacy Policy

ATOL has the discretion to update this privacy policy at any time. When it does, ATOL will post a notification on the main page of the App. ATOL encourages Users to frequently check this page for any changes to stay informed about how ATOL is helping to protect the personal information that it collects. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9.  Request for Access to Personal Information

You may request details of personal information which ATOL holds about you in accordance with the provisions of the Mauritian Data Protection Act 2004. Should you require a copy of the information held on you please write to us at the address on the “Contact Us” page.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

10. Your acceptance of these terms

By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the App. Your continued use of the App following the posting of changes to this policy will be deemed as your acceptance of those changes.

Last updated: 31 October 2016